‘Acceptance of Terms & Conditions’ means the acceptance of these terms and conditions and all of the specific conditions of your booking as set out in the booking confirmation letter.
‘Booking’ means the order placed by you (Client) to stay at The Property on the date specified by you at the time of booking.
‘Booking Conditions’ means the email sent to you by Bibury Court Hotel confirming receipt of your booking deposit and the details of the package , room type and duration of stay and any further conditions of booking which you have committed to, a letter may be sent if requested in place of an email.
‘Date of booking’ means the date you paid a deposit to book the property for a specified date.
‘The Client’ means both of the person’s party to the booking, Also known as you.
‘The Property’ means the building known as Bibury Court Hotel, and its grounds, including all fixtures & fittings.
‘Us’ means Bibury Court Hotel
‘Your’ means associated to or belonging to you.
‘We’ means Bibury Court Hotel
‘You’ means both of the persons party to the booking, known as the client.
2. Terms and Conditions
2.1 These terms and conditions, along with any specific conditions of booking as set out in your booking confirmation email, represent a contract between Bibury Court and you. No variation to these terms and conditions or to any conditions of bookings set out in the booking confirmation email shall be binding unless agreed in writing between an authorised representation of Bibury Court Hotel and you. If there is any inconsistency between these terms and conditions and the terms set out in the booking confirmation letter, the booking confirmation letter shall prevail to the extent necessary to remove inconsistency.
3.1 By paying your booking deposit you agree that these terms and conditions and any conditions of the booking set out in the booking confirmation email apply to the contract between us.
3.2 The booking deposit also represents an initial payment against the final cost of your stay.
3.3 The booking deposit is non-refundable except where cancelled by us in accordance with clause 4.2
3.4 All Bookings are on a bed and breakfast basis only, unless other terms have been agreed and outlined in the booking confirmation.
4.1 Unless otherwise agreed by us in writing, you will make further payments in respect of your booking as follows:
4.2. For bulk bookings of 4 or more bedrooms, 50 percent of the room only total shall be due 21 days prior to arrival.
4.3. For all bookings full payment of the bedrooms and goods received during your stay is required on departure except any bookings taken under clause 4.6
4.5 Payments can be made by debit card or bank transfer or cheque.
4.6 Any special offers or package stays will have separate payment terms and conditions as stated with the offer; this may require full payment of stay in advance.
7. Final numbers/requirements
7.1 To assist with the preparation for your stay at Bibury Court final guest numbers in bedrooms are required 7 days in advance of your stay.
7.2 Additional children may stay in rooms at a charge of £25 per child per night over the age of 4, please note not all rooms are suitable for additional beds, please check this at the time of booking.
7.3 We would ask 7 days notice for any specific dietary or other requirements in advance of your stay, we shall endeavour to help with minimal notice but guarantees to meet the requirements cannot be made at late notice.
11. Drinks on Licensed premises
11.1 Provision of both alcoholic and non alcoholic drinks from outside of the property, by you or your guests, is not permitted under any circumstances. If there are reasonable grounds to believe guests are consuming drinks purchased from anywhere other than the property we reserve the right to levy a charge of up to £600.
11.2 The only exemption to this is corkage which must be agreed in writing prior to your stay.
13.1 Due to safety regulations the use of some equipment is not permitted. This includes but is not limited to Chinese Lanterns.
13.2 In order to ensure that the property remains in the best possible condition at all times, thee attachment of posters, banners etc to any part of the property is not permissible, unless we specifically agree in writing.
13.3 In accordance with the law, smoking is not permitted in any inside place within the property and we reserve the right to levy a charge of up to £600 if there is evidence of smoking inside the premises.
14.1 Cancellation of your booking must be made in writing by you. Where cancellation is made 7 days or less prior to the date of your stay, you will be liable for the following cancellation charges.
14.1.1 7-21 days- any deposits paid shall not be returned by Bibury Court but may be moved to another date at our discretion.
14.1.2 0-7 Days, unless we are able to sell the room on from the point of cancellation the full stay will be billed to the card used to take the booking deposit.
14.1.3 Any bookings for special offers or discounted rooms are non cancellable, amendable or refundable.
14.2 We may cancel the event under the following circumstances.
14.2.1 If the hotel, or any part of the hotel is closed due to circumstances outside the management’s control.
14.2.2 In the event you are in arrears with any payment due to the hotel.
14.2.3 If the booking might prejudice the reputation of the hotel or cause damage to the hotel.
14.2.4 If there is a change of control of Bibury Court Limited.
14.2.5 If there is a sale of the Property.
14.2.6 Bibury Court retains the right to cancel or alter a booking should circumstances require it and in such an instance will shall make every effort to contact and notify the customer, in instance of less than 14 days Bibury Court shall assist with locating alternative accommodation and a full refund issued.
15.1 Any activities not provided by Bibury Court Hotel must be fully insured for all relevant insurance, and proof of such insurances are required by us.
15.2 Whilst it is not a contractual requirement, we strongly recommend that a suitable travel insurance policy is affected by you, covering, as a minimum, cancellation and personal accidents.
16.1 Bibury Court Hotel does not accept liability for any loss or damage caused to any property and personal effects belongings to you, your guests or any supplier of goods or services whom you have brought to the property, unless it is as a result of negligence on the part of Bibury Court Hotel or its employees and such damage or loss was reasonably foreseeable.
16.2 You will be liable for any damage caused to the property as a result of negligence by you or your guests/pets.
16.4 To the extent that we can legally limit our liability for damages, costs, claims, expenses, interest or other liability arising out of the performance or non-performance by us of our obligations, our liability is limited to an amount which is one and a half times the value of the deposit and any other advance payments made by you. This clause does not limit our liability to you for fraud or for any other liability that may not be lawfully limited or excluded.
17.1 The hotel will take all reasonable steps to fulfil the reservation to the best of our ability and in accordance with the details provided. However, we reserve the right to provide alternative services of at least equivalent standard at no additional cost to the client.
17.2 Likewise, the hotel will pass on to the Client any additional costs incurred by it in respect of goods and services outside the hotel’s scope, i.e. extra staff, equipment and services that have not specifically been agreed on and outlined in writing prior to the stay.
17.3 Whilst the hotel has taken all reasonable steps to ensure that the information contained in its brochures, tariffs, leaflets and advertisements is accurate, it reserves the right to alter, substitute or withdraw any service, facility or amenity without prior notice if necessary. Please note that food and beverage prices may be subject to change due to market price increases from the time of booking to the time of the event.
17.4 Not withstanding anything contained in these Terms and Conditions, the hotel will not be liable for any failure to perform its obligations to the Client in whole or part as a result of any of the following circumstances:
b) Other industrial action(s)
c) Civil unrest, dispute or commotion
d) Fire at or near the hotel
e) Flood at or near the hotel
f) Act of God
g) Legal action against the hotel, not resulting from its negligence, preventing the supply of services
h) If there is a sale of the Property or Bibury Court Limited where we have given you notice of the sale and refunded your deposit and any other advance payments made by you.
17.5 No variation of these Terms and Conditions shall be effective unless in writing and signed on behalf of both the hotel and the Client. In the event of any discrepancy between these Terms & Conditions and the contract or any other document, these Terms & Conditions will prevail.
17.6 This agreement shall be subject to English Law.